Services

What we help you improve

Four service pillars designed to increase your Return On Data, whether you’re a property operator or a hospitality tech vendor.

Data Quality & BI Optimization

Your business can’t make good decisions with bad data. We fix the foundation.

We help you:

Clean your data
Align configuration and definitions between systems
Build dashboards that tell a clear story
Train teams to interpret trends
Create a single source of truth

Outcome:
Reliable, clean, and actionable data.

Product Strategy for BI & RMS Vendors

Product and Customer Success leaders at hospitality tech vendors face a recurring problem: features ship, but adoption stalls, and the gap between what the product can do and what users actually do erodes renewal and expansion.

We bring 25 years of operator and vendor experience, including production deployment of conversational AI on hospitality BI, to help you close that gap.

We help vendors with:

Persona research and journey mapping grounded in real operator workflows
Product strategy input for AI capabilities, front end redesigns, and onboarding flows
Customer Success framework design for strategic accounts
Roadmap input that bridges product, CS, and commercial priorities
Adoption diagnostics for products that aren't being used the way they were designed

RMS Effectiveness & Adoption

Most hotels only use 30–40% of their RMS capabilities. We unlock the rest.

We improve:

Automation confidence
Pricing logic & strategy
Forecasting alignment
Override habits
User training

Outcome:
Your RMS actually drives revenue.

Learn More

Modernizing Decision-Making

We help you use AI to make better decisions, streamline work, and strengthen your visibility in the new AI-driven booking landscape.

We help you:

Build useful AI workflows
Turn BI reports into clear actions
Reduce manual work through automation
Improve SOP automation
Train teams in responsible AI use
Add schema that AI systems can read
Prepare your website and systems for AI agent discoverability

Outcome:

Better decisions, less friction, and stronger visibility when guests use AI to choose where to stay.

Service Packages

Find the Right Fit for Your Business

We offer flexible service packages to meet you where you are:

Quick Fix Package

One Day, One Focused Solution

Get a full day of expert help on a specific challenge. Whether you need a quick data cleanup, an AI workflow tune-up, or a rapid RMS training session, this package is perfect for a quick, impactful boost.

Starting at a fixed day rate.

Project Deep Dive Package

Three to Five Days for a Deeper Transformation

Take a few days to really transform an aspect of your business. We’ll dive into your BI strategy, optimize your RMS adoption, or implement a tailored AI solution. Ideal for businesses that want a focused, multi-day engagement.

Pricing tailored depending on project scope

Ongoing Partnership Retainer

Monthly Support and Continuous Improvement

For those who want a trusted advisor on call, our retainer package includes a set number of consulting hours each month, weekly check-ins, and ongoing strategic guidance. Perfect for larger clients and long-term success.

Custom monthly fee based on the level of service